·All classes and lessons must be pre-paid. Full payment is due before the first class of a session begins or before the first lesson of a package begins.
· There are absolutely no refunds, but credits for lessons and classes can be transferred to one another.
·All credits for classes and lessons expire 1 year after date of purchase. In the case of extenuating circumstances, emergencies, or illness, arrangements can be made to extend credits for classes and lessons.
·In the case of increment weather, if Lawrence Public Schools or KU is cancelled, the studio will be closed that day.
·All Private Lessons must be cancelled within 6 hrs of your lesson time to avoid full charges.
·All Duet & Trio Lessons must be cancelled within 12 hrs of you lesson to avoid full charges.
·In the case of Duet Lessons, if one partner is going to miss a lesson, the other person has a choice of either paying the difference for a Private Lesson or skipping the Lesson.In the case of Trio Lessons, if two partners are going to miss, the 3rd person has the same options as with Duet Lessons. If a Duet/Trio partner(s) cancels less than 12 hrs of their lesson time, they will be charged, and everyone else will have their lesson as scheduled.
·Discounts are only given when a package of 5 or 10 Lessons is purchased.
Classes ·If you miss a class you are welcome to make it up IF another class time is available. Make-up classes must be made up within the session the class is missed. If you are planning on missing multiple classes, you have the option of purchasing a “Class Punch-Card” for the number of classes you will be able to attend.
·If classes are cancelled due to weather or instructor emergency or illness, either a make-up class will be offered or the next class session will be pro-rated.
·There must be at least 4 people enrolled in Combo Class to hold it. Exceptions may be made if there are 3 people who have paid for the entire session, however, the class will be offered as a Beginner Class. If there are only 2 people enrolled in a Combo Class, participants will be given the option to take Private or Duet Lessons during their normal class time.
Studio Flow · Please arrive on time, lessons and classes will end at the scheduled time regardless of when you arrive.
· All Private & Duet Lessons are 50 minutes. All Combo Classes are 65 minutes. Although we try to start classes and lessons at the scheduled time, classes & lessons that begin 5 minutes after the scheduled time are considered “on time”. Classes & Lessons will end 5 minutes before the posted time to allow time to clean & put equipment away before the next class or lesson begins.
· If there is a class or lesson going on when you arrive, please go through the Studio Area quickly & quietly and bring your belongings to the back. Unless it is wet or muddy outside, please don’t take time to take your shoes off at the front. If it is wet or muddy, please take your shoes off at the front door.
Please DO NOT enter the Studio Area more than 5 minutes before your scheduled class or lesson IF there is a class or lesson going on.